Returns & Refunds
OWNER/LEGAL REVIEW PENDING: reseller B2B returns terms.
30-day return window
Products may be returned within 30 days of delivery, subject to inspection. Contact us before sending an item back so we can provide return instructions.
Return condition
Items must be unused, in their original condition, and include their original packaging and accessories. We will confirm whether the return is eligible after inspection.
Faulty Products
If a product is faulty, damaged, or not as described, contact us as soon as possible. We will assess the issue and explain the available repair, replacement, or refund options. Your statutory rights are not affected.
How to Request a Return
Contact our support team with your order number and reason for return. We'll provide a returns authorisation and shipping instructions.
