Servicing & repairs

Arrange UK service or repair

Tell us about the equipment and the fault. We'll open a case and contact you within one working day. Assessment and quotation are free, and no repair work starts without your approval.

Step 1You send this request
Step 2We reply within one working day with next steps
Step 3Free assessment and written quote
Step 4Repaired, tested and returned once you approve

Your details

Full name *

Practice or company *

Email *

Phone (optional)

The equipment

Add each piece you'd like us to look at. They'll all go under one case.

Make *

Model *

Serial number (optional)

If you can't read it, we'll ask for a photo of the label when we reply.

Where was it bought? *

When was it bought? (optional)

What's wrong, and when did it start? *

0/2000

Please keep the equipment with you for now. We'll send packing instructions and a case reference before anything is posted.

You can report a problem with a medical device to the MHRA through the Yellow Card scheme.

You can contact me about this request using the contact details I provided. Details may be shared with our authorised UK service partner where needed to carry out the work. Privacy Notice *

Prefer to talk? Call +44 7457 411 040 or WhatsApp the same number, Mon–Fri 9am–5pm.